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Celebrating with Madame Make-Up

It's All About The Experience

Written by: The Wedding Lady
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Celebrating with Madame Make-Up

Makeup artist and owner of Madame Make-Up & Hair Elizabeth Giguere has been in the beauty business for 17 years. This year, her salon celebrates 15 years of making brides look and feel their absolute best on their big day. I got to chat with Elizabeth about her years of experience and celebrating another year of Madame Make-Up & Hair.

Madame Make-Up & Hair has remained a successful wedding business in San Antonio—what's your secret? The wedding community in San Antonio is a small, tried-and-true group, and when you've been around as long as we have and worked with as many local vendors as we have, everyone starts to recommend each other. And that is so important because our business is all about referrals and other vendors trusting Madame with their clients. We've managed to stick it out in the tough and sometimes stressful wedding industry because we are very well experienced.

How has the salon grown or expanded over the years? How many stylists do you have on your team now? I keep about 10 hairdressers and 10 makeup artists on staff, most of whom have been with me for 10 years. I wouldn’t say we've necessarily expanded as far as taking on more clients because we don't want to draw from our high-quality customer service, but we've all expanded our experiences and grown together with Madame. Not having to go through a lot of rehiring is an advantage. I'm blessed because everyone here is loyal and has the experience.

What is Madame Make-Up & Hair’s mission? The whole experience matters. We’ve all had at least 10 years in the industry and know how to handle stress, weddings, brides. We're very relaxed and will go in, get your hair and makeup done, and get out. We know the drill and we know what our brides are expecting and what they need. We also know how to do hair and makeup that will last in the heat and be picture-perfect.

You’ve obviously made a name for yourself in San Antonio—why do brides love you? Again, it’s all about referrals. When you have happy brides who have friends and sisters getting married, they always refer their friends and family to us. Then sometimes we'll have a bridesmaid who we did hair and makeup for at one wedding, and she'll come back for her own wedding. Then, of course, the other vendors who have worked with us for years and trust us and have confidence to refer Madame to their clients.

What can brides expect from Madame Make-Up as far as consultations, trials, and day-of wedding services? Trials are important. We always get to know our brides and the overall idea of the look they want—their wedding colors, the location, theme, their dress—because we know everyone is different and we want to be sure to match our artist's personality with the bride's personality. It's also important for the bride to get to wear her hair and makeup for a day so she can see how it wears, photographs, and looks 10 hours later, so she can know what to expect and have confidence on the day of.

Why do you love what you do? There’s nothing better than working with someone on the most important day of her life. Being a part of that day and knowing our brides feel the most beautiful they've ever felt and are so grateful. Sharing that with our brides makes it all worth it.

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